Staff Guides

Avoid and report scam and phishing emails

A phishing attack happens when someone tries to trick you into sharing personal information online. What is phishing?Phishing is usually done through email, ads, or by sites that look similar … more

Office 365 for Staff

Log into You may need to install a plugin before you can access Office 365. If you do not see the following alerts or warnings, please proceed to step … more

VPN for Staff

VPN access is granted to staff members through a digital approval process. Please fill out the following form to request access: VPN Access Form Please read the policies governing use … more


Version 7.6.19 Updated 2020-04-20 RemotePC is a simple method for remote users to access on-campus computers setup with and running the RemotePC application. Requests to have RemotePC installed can be … more

Cisco Jabber Softphone

Note: Cisco Jabber is currently limited to run on SVA owned/operated/monitored devices (smartphones, tablets, and laptops). Please contact SVA Help Desk for further information. Simplify your communications with the Jabber … more


Horizon Client Note: Installing the Horizon client will give you access to mounting shared drives. From your myID dashboard, select “Working Remote.” Click on Install Horizon Client. Find the version … more


What is myID? myID is the new single sign-on (SSO) and multi-factor authentication (MFA) solution at SVA. Your myID dashboard will provide links to commonly used applications. The system also … more